Do I have to pre-register?

It is not mandatory, but the earlier you register, the more you save! Early Bird rates save you up to $200 and run from September 5th until November 9th. Prices will then increase to pre-show rates, and onsite prices begin December 4th, 2017.

Where is the event being held?

The show will be at the Ernest N. Morial Convention Center in New Orleans, Louisiana. All of the technical sessions, committee meetings, and training courses being held that week will be on the second floor directly above our exhibit hall. We will be occupying Exhibit Hall H.

Do I have to be a member of SSPC?

SSPC membership is not required, but it does save you money! You can sign up for membership at the same time you register for the conference using the “Join & Save” option. The full benefits of membership can be found at

Does my registration cover training courses?

No. While we attempt to offer all of our training and certification courses during the same week as the conference, those are considered separate registrations.  You can register for a training course at, or you can contact Rachel Clites ( with any questions. All confirmed training students do receive complimentary passes to the Exhibit Hall to use at any time the hall is open. If you are registered for a training course, you will receive a $100 discount off of a full conference registration.

What is included with my registration?

There are a few different levels of registration: A full conference registration includes access to any and all of the technical sessions, the exhibit hall, the Awards Luncheon and other social events throughout the week.  Single day passes include all of the technical sessions, exhibits and events being held on the particular day you register for. Exhibit Hall only passes only give you access to the exhibit hall. Registration does not include travel or lodging expenses.

Are meals included?

There will be a plated Awards Luncheon Monday afternoon for full conference attendees, as well as a Welcome Reception that Monday evening with hot hors d’oeuvres. Additional tickets to these events can be purchased for guests or those with exhibit only passes. Boxed lunches will be served in the Exhibit Hall Wednesday and Thursday afternoon for all full conference attendees and those with exhibit hall passes. The New Orleans Convention Center does have a number of food carts and cafes that will be available during the week.

Who do I contact for an international invitation letter?

Please contact Event Coordinator Nicole Lourette at for an invitation letter.

If I have to cancel my registration, do I receive a refund?

All cancellations must be received in writing by November 17, 2017 to qualify for a 100% refund less a $50 administrative fee. Cancellation requests received after that and by December 15, 2017 will receive a 50% refund. No refunds will be given after December 15, 2017 or for No-Shows. SSPC is not responsible for any personal charges associated with your attendance at SSPC2018 (i.e., air fare, hotel, meals, transportation, etc). Name substitutions are allowed.

When and where will the show be next year?

SSPC 2019 will be February 11-14, 2019 in Orlando, FL. Stay tuned for exciting changes coming to SSPC!